Compliance / PIPEDA
Personal Information Protection and Electronic Documents Act for MSPs
Canada's federal private-sector privacy law, governing how organizations collect, use, and protect personal information in the course of commercial activity — the baseline a US MSP serving Canadian clients has to answer to.
Why this reaches an MSP, not just the client
A US-based MSP with even one Canadian client is managing systems subject to PIPEDA's accountability and safeguarding principles, and cross-border data transfer specifically draws scrutiny under the Act — the moment a Canadian client's data touches US-hosted infrastructure or a US-based MSP's systems, PIPEDA's expectations travel with it.
What the Nexus compliance module tracks
- Posture tracked against PIPEDA's safeguarding principle — access control, encryption, vendor accountability — using the same three-state model (implemented, partial, planned) as every other framework here
- Evidence attached directly to the control it supports, giving a Canadian client's privacy officer something concrete rather than a vendor's assurance in an email
- Cross-border data handling tracked as its own control, since where data is stored and processed is specifically relevant under PIPEDA in a way it isn't under every framework here
- A QBR rollup built for the same board- or ownership-level accountability PIPEDA expects, not just an IT department
This describes what the module tracks against PIPEDA — not a claim that Nexus or any client on it is certified or audited against it. See the compliance & QBR module for the full picture, or read the blog for more on how we think about compliance tooling.
Other frameworks
SOC 2
The audit framework a lot of your clients' own customers require them to answer for — and that requirement flows straight down to you as their MSP.
NIST CSF
A widely-adopted, vendor-neutral structure for cybersecurity posture — Identify, Protect, Detect, Respond, Recover — that shows up in RFPs, cyber-insurance questionnaires, and board conversations alike.
HIPAA
If any client handles protected health information, HIPAA's Security Rule reaches your MSP the moment you touch their systems — business associate agreement or not.
Ready to see PIPEDA posture tracked for real?
Join the design-partner cohort and we'll walk through the control mapping for your own clients.