Building in the open

Where Nexus actually is, right now.

Not a marketing timeline — a rough, honestly-updated guide to what's shipped, what's being built, and what's next. A module is only marked done when the real path is wired and tested.

Foundation

Complete

The multi-tenant core: authentication, tenant isolation, the data model every module builds on, and the security posture (encrypted secrets, outbound-only monitoring, audited access) the rest of the platform inherits.

Multi-tenant architecture with per-tenant data isolation
Encrypted secrets storage — integration credentials never stored in plaintext
Outbound-only agent architecture for on-prem monitoring — no inbound firewall exposure
Core auth, roles, and audit logging across every write action

Core modules

In progress

Helpdesk, asset management, network monitoring, the security suite, compliance tracking, and the client/staff portal — the six modules that make Nexus a full PSA + RMM replacement, not a point tool.

Helpdesk & ticketing with email-to-ticket intake and SLA tracking
Asset & device lifecycle management
Network monitoring across FortiGate, Omada, Meraki, and UniFi
Security suite: credential vault, phishing simulation, breach monitoring, vulnerability scanning
Compliance posture tracking mapped to NIST CSF, SOC 2, HIPAA, PCI-DSS
Client and staff portals with electronic agreement signing
The agentic AI layer — drafted responses, resolutions, and prioritization across every module above, always human-approved before anything sends or executes

Private beta

Planned

A small set of design-partner MSPs and organizations run Nexus against real workloads. This is where the agentic AI capabilities graduate from "in development" to "live" one at a time, and where the first honest comparison and case-study content gets written.

Design partners onboarded onto the full core-module set
AI capabilities (calling, resolutions, cyber analysis, onboarding) enabled incrementally, each only after it earns it in real use
Feedback loop directly into the build — private beta shapes the GA feature set, not the other way around
First real comparison and case-study content, written from what actually shipped

General availability

Planned

Open signup, full documentation, and a support model built for scale — the platform ready to onboard any MSP or organization, not just design partners.

Open self-serve signup and onboarding
Full public documentation and integration guides
SLA-backed support tiers
Continued module and integration expansion driven by customer demand

Want the next phase in your inbox?

We'll reach out as Nexus moves into private beta — no spam, no lists sold.