Contact
One inbox. No sales queue.
We're a small team, and hello@nexusrmm.ai reaches all of us directly — not a routing system that eventually finds a human.
General & sales
hello@nexusrmm.ai — design-partner questions, general questions, anything about the product or the roadmap.
Security reports & press
Same address, different subject line — put "Security" or "Press" in the subject and it'll get to the right person on a small team fast. See the trust center for our vulnerability-reporting notes, or press & brand assets for boilerplate and logos.
What we don't have yet, honestly: a formal support SLA for anyone outside the design-partner cohort, or a phone line. We're a small team building in the open, and we'd rather tell you that than imply an enterprise support desk that doesn't exist.