Integrations / Dell & Lenovo warranty lookup

Device warranty

Dell & Lenovo warranty lookup

Instead of a tech pasting a serial number into a vendor site to check coverage, Nexus looks up warranty status and basic hardware spec automatically from the device record.

How it works

  • Dell (TechDirect OAuth2 + Asset Entitlements API) and Lenovo (Support API) resolve automatically from the device's serial/service tag — no manual lookup step
  • One call returns both warranty end date and a basic product-line description, attached directly to the device record
  • Upcoming and lapsed warranties surface the same way an end-of-life date does elsewhere in asset management — proactively, not only when someone thinks to check
  • HP is a placeholder pending partner-API access, and Apple coverage requires Apple Authorized Service Provider access we don't have — both fall back to honest manual entry rather than a fake automated result

Dell and Lenovo are live in our own practice; HP and Apple stay manual entry by design, not a gap we're hiding.

See Dell & Lenovo warranty lookup inside Nexus.

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