Client & staff portal

A branded front door for the people you serve. Clients see their own tickets, devices, and announcements without emailing your team to ask; staff get a self-service portal for the same. Agreement templates ship with electronic signing built in, so onboarding a new client or a new hire doesn’t require a separate e-sign tool.

app.nexusrmm.ai

Jordan M.

Client admin

Agreement signed

Riley L.

Staff

Agreement signed

Amara K.

Client admin

Pending signature

Illustrative preview — not live data.

What it does

Client-facing portal: tickets, device inventory, and announcements, scoped per tenant
Staff portal for internal self-service, separate from the client-facing view
Electronic signing on agreement templates — no bolt-on DocuSign-style tool required
Announcements and broadcast messaging to a client, a site, or everyone
Every portal action is tenant-isolated by design — one client never sees another’s data

Other modules

Helpdesk & tickets

Email-to-ticket, SLA tracking, and device-linked history — the PSA your team lives in every day, with AI triage and drafting on top.

Asset & device management

Track every laptop, desktop, and mobile device through check-out, check-in, lifecycle, and warranty.

Network monitoring (RMM)

On-prem agent visibility across sites — FortiGate, Omada, Meraki, UniFi — with no inbound exposure.

View all modules

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